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What is Rheem heat pump Error A005, Compressor Shutdown: Discharge Temperature High mean?

Updated: 5 days ago

Troubleshooting Rheem Heat Pump Error Code A005 by Amor Plumbing
Troubleshooting Rheem Heat Pump Error Code A005


Possible Cause for Heat Pump Error A005 means the heating source defaults to elements due to compressor malfunction, possible ambient temperature is too high.


The following steps can help you check the issue.


  1. Confirm fan is operational while the compressor is on.

    1. In case the fan is not operational, check continuity from the middle (ground) terminal to either outside the terminal.

    2. If there is a 120V (240V across terminals) or higher reading, the fan should be running and will need to be replaced. If not, replace the control board (rare)).

  2. Make sure that the filter screen is clean.

  3. Inspect compressor and surrounding components for any obvious signs of a refrigerant leak (oily residue).

    1. If the compressor is not operational or there are signs of leakage, the unit may need to be replaced as we do not service sealed system parts.


    If you are experiencing the Rheem heat pump error A005, you may take the following actions:


    • Contact Amor Plumbing:  Reach out to Amor Plumbing for professional assistance to diagnose and resolve the issue effectively. We service all customer in the following counties: If you are in Santa Clara, Alameda County, Contra Costa, and San Mateo County.


    • You can reach Amor Plumbing in the following ways:

      • Online Contact Form: Submit your inquiry through our online contact form

      • Phone Call: Give us a call at (408) 649-3129

      • Text Message: Send a text to (408) 649-3129 include your Noritz model, serial number and a photo of your installation for faster assistance.

    • Contact Rheem Heat Pump Technical Support at 800-995-0982 to assist with locating a service provider to help you.


If you are uncertain about the coverage of your hybrid warranty for your Rheem water heater, you can reach out to the Rheem Hybrid Technical Services Department at 800-995-0982.

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